The Native Women’s Resource Centre of Toronto (NWRCT) is a community-based organization dedicated to providing resources and support to urban Indigenous women and their families. NWRCT delivers culturally relevant programs and services that empower and build the collective capacity and self-sufficiency of Indigenous women. Through the partnership Ministry of Community and Social Services (MCSS) Indigenous Initiatives Fund-Human Trafficking, the Native Women’s Resource Centre of Toronto will create innovative approaches to support survivors of sexual violence, harassment and human trafficking, while building a body of evidence about what works to improve service delivery outcomes.
As part of the NWRCT team, the Trauma Support Coordinator will provide more timely and effective support and assist to build capacity of organizations (community, justice, health, education) to better meet their local needs and pilot evidence-based programs/approaches that demonstrate improved outcomes for survivors of sexual violence, harassment and human trafficking. This is a full-time contract position for one year and reports directly to the Program Manager.
QUALIFICATIONS
- Graduate degree in social work, counselling, trauma therapy OR related undergraduate degree with a minimum of three (4) years of relevant work experience
- Demonstrated experience in crisis support, intervention and ability to mediate conflict
- Proven ability in case management and supportive counselling skills
- Proven experience in and knowledge of victims’ issues surrounding violence against women, sexual violence, human trafficking, transitional support, crisis management and stabilization
- Excellent written, verbal communication, interpersonal skills, documentation
- Strong client assessment skills, with the ability to work from a client-centred, trauma-informed approach with an Indigenous lens
- Experience working with Indigenous Peoples and communities
- Knowledge of Indigenous cultures and traditional healing continuums
- Strong organizational/time management skills
- Current Police Record Check and Vulnerable Sector Screening are required
- First Aid and CPR certifications are an asset
- Program facilitation skills are an asset
RESPONSIBILITIES
- Actively take part in developing, implementing, evaluating, and promoting the Trauma Support program
- Provide case management services which include assessment, short term intensive case management, supportive counselling, long-term planning, and follow-up services when needed to victims of sexual violence & human trafficking
- Assess client needs and develop and implement a plan of care with short- and long-term objectives, with ongoing monitoring until clients can be referred to the necessary service providers
- Provide crisis intervention support and short-term counselling services for clients
- Collaborate closely and make referrals to the program’s Trauma Counsellors & Traditional Healers
- Refer and link clients to a range of community resources to provide blanket, wrap-around supports
- Keep accurate client files, case notes, and project evaluation documentation
- Collaborate with peer mentors and other related team staff as needed
- Facilitate support groups for survivors of sexual violence and human trafficking
ADMINISTRATIVE DUTIES
- Complete reports monthly, quarterly, and annually, e.g. client files, programming statistics, and monthly work plan, and submit on or before the due date
- Maintain accurate, current client listing, case notes, program participation statistics, and client files
- Effectively organize and update the calendar of events
- Assist with program budget expenditures, coordinate and prepare necessary paperwork with adequacy and reasonability
- Assist with other program workshop preparation and monitoring, as required
STANDARDS OF PERFORMANCE
- Adhere to policies, procedures and best practices as set by the NWRCT and applicable funder mandated policies and procedures
- Ability to create and maintain a confidential, welcoming, friendly and safe environment
The Trauma Support Coordinator will be directly accountable to the Program Manager or designate for the proper completion of the functions outlined in the job description.
NWRCT’s opportunity for employment is non-discriminatory and in compliance with the provisions of the Ontario Human Rights Code and the City of Toronto’s Anti-Discrimination Clause.
Due to the nature of the organization’s culturally based social services, NWRCT encourages applications from Indigenous women (Section 24 (1) (a), Special Employment, Ontario Human Rights Code).
Please provide a cover letter and resume to Irene Campo, or fill the form below.
Start Date: Immediate
Wage Rate: $28.58/hour
Hours of Work: Monday – Friday, 9:00 am – 5:00 pm
Application Deadline: Tuesday, October 22nd, 2024, 12:00PM
