Expired on: Jan 27, 2023

The Native Women’s Resource Centre of Toronto (NWRCT) is an Indigenous community-based organization dedicated to providing resources and support to urban Indigenous women and their families. Our work helps to build the self-sufficiency of Indigenous women and children build our collective capacity to make positive changes in our community. The Housing Outreach Initiative Program of the Native Women’s Resource Centre of Toronto (NWRCT) provides services for housing stabilization (referrals, provision of resources, furniture, hygiene products) with the goal of connecting clients to emergency shelters and maintaining permanent housing.

As part of the NWRCT team, the Outreach Coordinator will visit Aboriginal women and girls in identified neighbourhoods that lack culturally specific housing programs and areas considered high-needs. Outreach services can also be delivered at partnering agencies that have Aboriginal women and girls as part of their clientele.

QUALIFICATIONS

  • Post-secondary diploma/degree in social work, community wellness, etc. with a minimum three (3) years’ work experience in community service delivery or the equivalent
  • Excellent written and verbal communication skills
  • Strong facilitation and public speaking skills
  • Strong experience in client advocacy with demonstrated experience providing services to Indigenous women, and families including those fleeing violence
  • Knowledge and experience working with those who use substances and be informed on applicable resources for support
  • Experience working with Indigenous Peoples and Communities and the homeless population
  • Knowledge of Indigenous cultures, traditions, and family dynamics
  • Proven analytical and problem solving skills and handling crisis
  • Knowledge of and established relationships with other service providers, ability to network and create/maintain these relationships
  • Knowledge of city of Toronto housing systems, programs and supports
  • Strong organizational/time management skills with an ability to plan ahead, define measurable objectives, outcomes and meet timelines
  • Working knowledge of MS Office, internet, and general office equipment
  • Current Police Record Check and Vulnerable Sector Screening are required
  • First Aid and CPR certifications is an asset
  • Other duties upon request

RESPONSIBILITIES

  • Complete intakes to assess client suitability for the program, provide appropriate internal/ external referrals
  • Committed to reaching out to market rent landlords to build partnership relations and awareness.  The goal of this outreach is build strong working relationships with housing providers for units and program supports
  • Assist clients in:
    • Eviction prevention including repayment planning and advocacy/mediation; accompaniment and guidance at Landlord & Tenant Board hearings and advocacy
    • Finding market rental housing including arranging viewings and appointments; guiding clients in market rental searches;
    • Spiritual needs (medicines, support to access cultural activities)
    • Accessing, completing, and submitting applications to social housing providers
    • Immediate and on the ground housing supports to shelters and emergency services, shelter.
    • Provide agency information to those living outside to begin the journey of supports and housing access.
  • Assist new clients and participants into program through various outreach initiatives; inform community members, agency partners about NWRCT offerings the and services
  • Facilitate and coordinate housing workshops and programming for community members
  • Coordinate operation of drop-in services with other housing team members while offering immediate need items to community. Execute drop in day showers and manage donations for drop in room/program
  • Take responsibility to increase sensitivity, awareness, and implementation of cultural teachings and organizational practices in a professional manner
  • Empower women to articulate their needs and goals and to advocate for themselves in housing conflicts

ADMINISTRATIVE DUTIES

Complete reports monthly, quarterly, and annually, e.g. client files, programming statistics, and monthly work plan, and submit on or before due date

  • Maintain accurate current client listing, case notes and client files
  • Collect, maintain and share current housing rental database including safe and affordable rentals as well as inventory list of drop-in supplies and materials
  • Assist with program budget expenditures, coordinate and prepare necessary paper work with adequacy and reasonability
  • Assist with other program workshop preparation and monitoring, as required

STANDARDS OF PERFORMANCE

  • Adhere to policies, procedures and best practices as set by the NWRCT, and applicable funder mandated policies and procedures
  • Ability to create and maintain a confidential, welcoming, friendly and safe environment

The Housing Outreach will be directly accountable to the Program Manager or designate for the proper completion of the functions outlined in the job description.

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NWRCT’s opportunity for employment is non-discriminatory and in compliance with the provisions of the Ontario Human Rights Code and the City of Toronto’s Anti-Discrimination Clause.

Due to the nature of the organization’s culturally based social services, NWRCT encourages applications from Indigenous women (Section 24 (1) (a), Special Employment, Ontario Human Rights Code).

Please provide a cover letter and resume to NWRCT Admin, or fill the form below.

Start Date: Immediate
Wage Rate:
$25.00/hour
Hours of Work:
Monday – Friday, 9:00am – 5:00pm
Application Deadline:
Friday, Jan. 27 2023 at 4pm

Job Category: Housing Outreach
Job Type: Full Time Contract
Job Location: Toronto
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