Expired on: Jan 27, 2023

The Native Women’s Resource Centre of Toronto (NWRCT) is a community-based organization dedicated to providing resources and support to urban Indigenous women and their families. NWRCT delivers culturally relevant programs and services that empower and build the collective capacity and self-sufficiency of Indigenous women. TheFamily Support Worker (FSW) willsupport Indigenous women in a culturally rooted, holistic way, to assist women in navigating through the complex systems encountered when experiencing violence and involvement in child welfare matters.  The FSW will focus on crisis management and stabilization, awareness and education, planning and goal setting, liaise with service providers and provide conflict resolution support for Indigenous women and their families. The FSW will build dependable, reliable, and trustworthy relationships with women/mothers, while preserving their dignity and promoting a holistic approach among all service providers.

QUALIFICATIONS/ SKILLS

  • Post-secondary diploma/degree in social work, Indigenous learning, or women’s studies with a minimum three (3) years’ work experience in community service delivery
  • Knowledge of the child welfare and justice system pertaining to violence against Indigenous women
  • Proven experience in and knowledge of victims’ issues surrounding child welfare, violence, crisis management and stabilization
  • Strong communicator – excellent written, oral, and facilitation skills
  • Strong case management/crisis response/intervention skills/needs/risk assessment skills
  • Strong experience in client advocacy with demonstrated experience providing services to Indigenous women, families, and/or communities. 
  • Strong facilitation skills with the ability to speak to large groups to educate and raise awareness on child welfare and violence issues
  • Experience working with Indigenous Peoples and Communities, knowledge of Indigenous cultures, traditions, and family dynamics. Proven analytical and problem solving skills
  • Ability to create and maintain a confidential, welcoming, friendly and safe environment for clients
  • Knowledge of and established relationships with other service agencies, ability to network and create/maintain these relationships
  • Strong organizational/time management skills with an ability to plan ahead define measurable objectives and outcomes and meet objectives in a timely manner
  • Strong organizational and time management skills with an ability to plan ahead define measurable objectives, outcomes and meet timelines
  • Current Police Record Check and Vulnerable Sector Screening are required
  • First Aid and CPR certifications

RESPONSIBILITES

  • Work with, educate and coach Indigenous women involved with the CAS/VAW/Youth Justice System to provide crisis management and stabilization, cultural support, information and system navigation
  • Empower women to articulate their needs and goals, to advocate for themselves, and assume their roles in their families and community
  • Advocate for and with women, and explore how to work with Indigenous women and their families in ways that are more holistic and culturally competent
  • Ensure Indigenous culture, traditions, and values are included in all aspects of service delivery in a holistic manner and respectful of the client’s needs to promote their healing
  • Build trust with women and develop a dependable and reliable relationship
  • Discuss concerns identified by women with relevant service providers to explore possible ways to work more effectively with Indigenous women and their families
  • Teach/inform Indigenous mothers of their rights, roles and responsibilities
  • Proven ability to ensure confidentiality, and show respect, patience and empathy towards clients
  • Prepare case reports, carefully document information, and maintain accurate case records, draft correspondence, impact statements and program reports, including program evaluation. 
  • Maintain accurate logs and up to date client files
  • Use agencies existing connections to and knowledge of local community resources and agencies

ADMINISTRATIVE DUTIES

  • Complete reports monthly, quarterly, and annually, e.g. client files, programming statistics, and
  • Complete reports monthly, quarterly, and annually, e.g. client files, programming statistics, and monthly work plan, and submit on or before due date
  • Maintain accurate, current client listing, case notes, and client files
  • Collect, maintain and share a current inventory list of drop-in supplies and materials
  • Effectively organize and update the calendar of events
  • Assist with other program workshop preparation and monitoring, as required

STANDARDS OF PERFORMANCE

  • Adhere to policies, procedures and best practices as set by the NWRCT, and applicable funder mandated policies and procedures
  • Ability to create and maintain a confidential, welcoming, friendly and safe environment

The Family Support Worker will be directly accountable to the Program Manager or designate for the proper completion of the functions outlined in the job description.

NWRCT’s opportunity for employment is non-discriminatory and in compliance with the provisions of the OnNWRCT’s opportunity for employment is non-discriminatory and in compliance with the provisions of the Ontario Human Rights Code and the City of Toronto’s Anti-Discrimination Clause.

Due to the nature of the organization’s culturally based social services, NWRCT encourages applications from Indigenous women (Section 24 (1) (a), Special Employment, Ontario Human Rights Code).

Please provide a cover letter and resume to NWRCT Admin or apply using the form below.

Start Date: Immediate
Wage Rate:
$25.00/hour
Hours of Work:
Monday – Friday, 9:00am – 5:00pm
Application Deadline:
Fri. Jan 27 2023 at 4pm

Job Category: Support Worker
Job Type: Full Time Contract
Job Location: Toronto
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