Through the partnership Ministry of Community and Social Services (MCSS) Indigenous Initiatives Fund-Human Trafficking, the Native Women’s Resource Centre of Toronto (NWRCT) will create innovative approaches to support survivors of sexual violence, harassment and human trafficking, while building a body of evidence about what works to improve service delivery outcomes.

As part of the NWRCT team, the Trauma Support Coordinator will provide more timely and effective supports and assist to build capacity of organizations (community, justice, health, education) to better meet their local needs and evidence-based programs/approaches that demonstrate improved outcomes for survivors of sexual violence, harassment and human trafficking.

QUALIFICATIONS

  • Graduate degree in social work, counselling, trauma therapy OR related undergraduate degree with a minimum of five (5) years’ relevant work experience
  • Demonstrated experience in crisis support, intervention and ability to mediate conflict 
  • Proven ability in case management and supportive counselling skills
  • Proven experience in and knowledge of victims’ issues surrounding violence against women, sexual violence, human trafficking, transitional support, crisis management and stabilization
  • Excellent written, verbal communication, interpersonal skills, documentation
  • Strong client assessment skills, with the ability to work from a client-centered, trauma-informed approach with an Indigenous lens
  • Experience working with Indigenous Peoples and communities
  • Knowledge of Indigenous cultures and traditional healing continuums
  • Strong organizational/time management skills
  • Current Police Record Check and Vulnerable Sector Screening are required
  • First Aid and CPR certifications are an asset
  • Program facilitation and public speaking skills

RESPONSIBILITIES

  • Actively take part in developing, implementing, evaluating, and promoting the Trauma Support program
  • Provide case management services which include assessment, short term intensive case management, supportive counseling, long term planning, and follow up services when needed to victims of sexual violence & human trafficking
  • Maintain stats, records and case files.
  • Assess client needs and develop and implement a plan of care with short and long term objectives, with ongoing monitoring until clients can be referred to the necessary service providers
  • Provide crisis intervention support and short term counselling services for clients
  • Collaborate closely and manage referrals to the programs Case Manager, Trauma Counsellors & Traditional Healers
  • Refer and link clients to a range of community resources to provide blanket, wrap-around supports
  • Keep accurate client files, case notes, and project evaluation documentation
  • Collaborate with peer mentors, and other related team staff as needed
  • Facilitate support groups for survivors of sexual violence and human trafficking
  • Perform presentations and advocate for the agencies work and program. Hold recognition days in honour of Indigenous women and survivors.

ADMINISTRATIVE DUTIES

  • Complete reports monthly, quarterly, and annually, e.g. client files, programming statistics, and monthly work plan, and submit on or before due date
  • Maintain accurate, current client listing, case notes, and client files
  • Effectively organize and update the calendar of events
  • Assist with, and prepare necessary paperwork with adequacy and reasonability
  • Assist with other program workshop preparation and monitoring, as required

STANDARDS OF PERFORMANCE

  • Adhere to policies, procedures and best practice as set by the NWRCT, and applicable funder mandated policies and procedures
  • Ability to create and maintain a confidential, welcoming, friendly and safe environment

STANDARDS OF PERFORMANCE

  • Adhere to policies, procedures and best practice as set by the NWRCT, and applicable funder mandated policies and procedures
  • Ability to create and maintain a confidential, welcoming, friendly and safe environment

The Trauma Support Coordinator will be directly accountable to the Program Manager

Due to the nature of the organizations culturally based social services, NWRCT encourages applications from Indigenous women (Section 24 (1) (a), Special Employment, Ontario Human Rights Code).

*NOTE DUE TO COVID 19 – ALL INTERVIEWS ARE BEING HELD REMOTELY VIA TELE-VIDEO CONFERENCE

Please provide a cover letter and resume to Pamela Hart

APPLICATION DEADLINE: Open until filled

Job Type: Full Time Contract

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